SkillUp America FAQs

What is Metrix Learning?

Metrix Learning is an e-learning platform. We provide training in various desktop/IT/business skills. We also offer training and test preparation for various industry-recognized certifications. Our goal is to help people gain job skills and certifications to improve their careers.

What is the difference between an E-learning License and the Certification and Training Bundle?

With an E-learning License, you will have access to our desktop/IT/business course catalog. You may take any of the courses from the catalog. With a Certification and Training Bundle, you will have access to courseware specfic for your selected certification. Depending on your selected certification, you will also receive test prep, mentoring, and exam vouchers.

How long do I have to wait until receiving my login/certification information?

Typically, the account approval process will take about 2-3 business days. Please contact us if you do not hear from us after 3 days of filling out the registration form.

How long will I have access to Metrix?

You will have access to Metrix course material for six (6) months. This access starts from the time you receive your login information. At the end of those six months you will be able to log into your Metrix account, however, you will not be able to access courses. We recommend you begin this program at a time in your life when you can be committed.

How many times can I take a course?

You can take any course as many times as you wish. However, if you already completed a course, re-taking it will reset your score.

Do I have to complete an activity in one sitting?

No, you will be able to bookmark your place in a course and return to it at another time. However, for certification practice tests, you will have to complete the entire test in one sitting.

I have previously used Metrix and I want to keep the work I've done. Can I continue using the same username?

Yes, when registering for Metrix Learning make sure you verify that you have used Metrix Learning before. This way we can match your information with your existing Metrix profile.